You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

vico_help's avatar
vico_help
Explorer | Level 4
4 years ago

The billing tab is missing, where can I find it?

I usually download my subscription receipts from the billing tab under settings however this is no longer showing. Any ideas where this tab has moved to or how I can retrieve a receipt for payment?
Billing
Payments
Web
WR_O's avatar
WR_O
New member | Level 2

The billing tab is missing from the Admin console.  My plan page shows me the space we have left and this "You’re an admin of the Oasis Dropbox account." That's all. I need to add a license which I used to do through the billing tab. Please help.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey WR_O, I'd be happy to help! 

 

It's rather odd that you don't see your billing tab at all. Are you sure you were the one that updated the billing info on the team in the first place? 

 

Is it possible that it was some other member of the Team, or a reseller maybe?

 

Let me know more!

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