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Forum Discussion

Eremqqq's avatar
Eremqqq
Explorer | Level 3
3 months ago

Refund not provided by Dropbox or email contact.

Dropbox has a strange way to handle refunds...it does not offer it. Paid 131.75 auotcharge and cannot any email support for a wrong charge. Bad SERVICE VERY BAD. You are not providing a refund option...
Billing
Cancellations and refunds
Payments and billing
Refunds
Eremqqq's avatar
Eremqqq
Explorer | Level 3

Of course I did and it leads to a dead end!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey Eremqqq, no worries! 

 

I just opened a new ticket on my end for you. I'll see you there!

  • Eremqqq's avatar
    Eremqqq
    Explorer | Level 3
    2 months ago

    It seems that the only way to get a refund was through PayPal!! Becareful everyone with auto payment!

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