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I am using Dropbox because of a promotion from Quicken that lets me do my backups to Dropbox. Quicken gave me 5 gig additional storage over the basic. That worked for a few years but now appears to be gone. Quicken directs me to Dropbox for help and there is no way I can contact any of their services to determine what the problem is. Does anybody understand the Quicken deal?
Hey @DMKlinger, welcome to our Community!
If you're referring to the promotion I have in mind, that should last about 12 months, not more.
How long ago did you accept your Quicken promo?
Let me know more, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I accepted the original promotion from Quicken when it first came out which is a good number of years ago. I accepted and have been using the additional stroage the gave me for well over a year, neither the original promotion or the additional storage had any mention of a limit.
@DMKlinger wrote:
I accepted and have been using the additional stroage the gave me for well over a year, neither the original promotion or the additional storage had any mention of a limit.
The Quicken promotion has always had a limit of 12 months and as long as you kept your Quicken subscription active, they would provide you with a new redemption code each year. This really is something that only Quicken can resolve.
Hi there!
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