You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
My free trial for Dropbox Plus is ending and I can't change the billing cycle
Hi, I'm on free trail for Dropbox Plus which ends soon and i want to be on the monthly plan once my trail ends. When i was signing up for dropbox trial, I selected the yearly subscription. I'm afraid that when my trial ends, I will be charged the $90+ and that charge may not be refundable. Is there a way for me to change my subscription type before my trial ends so I'm only charged for a month and not the annual subscription?
prito wrote:
I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost
It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.
- Rich
Super User II
prito wrote:
Is there a way for me to change my subscription type before my trial ends so I'm only charged for a month and not the annual subscription?
You'll need to cancel the trial and wait for your account to go back to a Basic plan, then you can sign up for the monthly subscription.
Is there no other way besides cancelling it? I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost (I am assuming) when I cancel the trail
- Rich
prito wrote:
I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost
It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.
