You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

prito's avatar
prito
New member | Level 2
2 months ago

My free trial for Dropbox Plus is ending and I can't change the billing cycle

Hi, I'm on free trail for Dropbox Plus which ends soon and i want to be on the monthly plan once my trail ends. When i was signing up for dropbox trial, I selected the yearly subscription. I'm afraid...
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  • Rich's avatar
    Rich
    2 months ago
    prito wrote:

    I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost

    It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.

prito's avatar
prito
New member | Level 2

Is there no other way besides cancelling it? I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost (I am assuming) when I cancel the trail

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
prito wrote:

I have data that is over 2 GB that will need to be downloaded somewhere before I downgrade because it will be lost

It won't be lost. Syncing will stop if you're over quota, and newer files will be lost if you remain over quota for a long time (months!), but nothing will happen in the time needed to get the account upgraded again.

  • prito's avatar
    prito
    New member | Level 2
    2 months ago

    Thanks! I didn't lose anything 

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