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Vonstraate's avatar
Vonstraate
New member | Level 2
2 months ago

I cancelled my yearly subscription, but was still charged and my plan was downgraded

I cancelled my yearly Dropbox subscription, but my debit card was still charged, and my account cancelled. So now I lost the money and I don't even have the yearly account. Is there no way to get my ...
Billing
Cancellations and refunds
Payments and billing
Refunds
Vonstraate's avatar
Vonstraate
New member | Level 2

Hi, Hannah, thank you so much for replying. Yes, I see the charge there, and I see a refund has been Issued! That is great news! I was not aware of this and did not get any notifications. Any Idea how long these refunds take?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Vonstraate wrote:

Any Idea how long these refunds take?

Refunds take about 4-5 business days, depending on your bank.

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