Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
i cant sign up for a free trial because the dropdown wont allow me to select 'area code' and it wont let me click the CTA unless i select an area code. Tried in chrome and firebox and wont wont work
I am having the same problem. Hope this gets fixed soon!
Hi @jujumui and @TheSorryGuy, I’m sorry to hear you’re having this issue.
Have both of you tried an incognito window, as well? Do you keep experiencing the same behavior?
Let me know, and we’ll take it from there.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Experiencing the same. Tried in incognito and still no luck. Trying to sign up for the Small Business plan and cant get it to work!
Hi @BlakeL, could you try a different browser to see if this helps?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Tried multiple browsers, incognito, etc. Still no luck
what a massive fail, literally can't sign up for a service even if you wanted to LOL
Hey @BlakeL & @jujumui, are you still having issues with this.
If so, please let us know here and we'll reach out via email to investigate further.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I have the same problem. tried multiple computers all the same thing. Strange enough i'm from california too.
Hey there, @ddsss25, let's jump right into this!
Have you also tried the troubleshooting steps mentioned throughout this thread, such as switching to a different browser?
Also, just to make sure we're on the same page, do you wish to purchase a Dropbox Fax plan, or a Dropbox plan?
Keep me posted, and we'll take it from there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!