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How can I find out what our 4 licenses are for? I'm new at this job and trying to figure it out.
I'm taking over someone else's role who has left without leaving login details and other important facts. I've been asked to find out why we are being charged for 4 licenses, but I can't find ANYTHIN...
Hi Conn217, thanks for bringing this to our attention.
If you're the team admin of a Dropbox Business team, you can view the licenses on the admin console, and if need be, remove any unnecessary licenses.
If you have any further queries, feel free to message back.
As an administrator in the case of Dropox Business, you can easily check this in the administration console. It will show you all the licences there, and if necessary you can cancel and delete those you are not using or intend to get rid of.
Hi DragonFull, thank you, I've now managed to log in via the Admin account and have found the licenses section. However, I can't find information about who the licenses are for or what licenses actually mean. Somehow, I managed to ADD a license and then I removed it, but I don't know if this is going to be problematic in terms of billing.
Can you please point me towards a definition of the licenses?
Ok I was able to organise a callback and the operator was outstandingly helpful. Thank you to those who replied above for your help :).
