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Forum Discussion

Locura53's avatar
Locura53
Explorer | Level 3
3 years ago

Dropbox Plus subscription does not show up on Google Play.

Hello, Dropbox Forums. I recently began a 30-day free trial of Dropbox Plus, but when searching for a means to cancel just in case, Google Play gave me a strange result.  When following the typic...
cancellations
Dropbox Plus
Plans
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Locura53, happy Friday! 

 

Would it be okay for me to reach out to you via email, in order for us to take a closer look into this? 

 

Keep me posted! 

Locura53's avatar
Locura53
Explorer | Level 3
3 years ago

Hello,

I honestly gave up on this out of frustration back then, but I unfortunately realize the payments don't go away with it. I'm more than willing to reach out via e-mail now, if someone is still able to reach me after all this time.

 

Thanks,

Locura

  • Locura53's avatar
    Locura53
    Explorer | Level 3
    3 years ago

    Oh, and if it's not already available, send all e-mails to [email removed as per Community Guidelines]

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey Locura53! 

       

      Just sent you an email. I'll be happy to see you there. 

       

      Cheers!

      • dynn's avatar
        dynn
        Explorer | Level 3
        3 years ago
        hi I'm having this exact same issue with my subscription.

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