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guikazu's avatar
guikazu
Helpful | Level 6
3 months ago

Consultation on handling unexpected downgrade from Dropbox Plus to Basic.

I had signed up for Dropbox Plus, but accidentally accepted an invitation as a team member of another organization. I then contacted the administrator of that organization to have them remove me as a...
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  • guikazu's avatar
    guikazu
    3 months ago

    Hi Megan 

    Thank you for the clarification. In that case, I will wait for the refund you mentioned.

    Best regards,
    guikazu

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey guikazu, let's jump right into this! 


When you accept an invitation to join a Dropbox team, your personal plan is downgraded and you receive a pro-rated refund for the remaining time you have on your personal plan.

 

Then you become a team member of the Team. Once they remove you from it, and downgrade you, the account returns to Basic. 

 

You can always check out our plans here, and re-upgrade whenever you want. 

 

Let me know of the results! 

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