You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
davehk
4 months agoExplorer | Level 3
Collaborators are made to believe they need to pay for a plan when creating their Dropbox account.
Hi - I recently asked a number of friends to provide feedback on some articles I'm writing, using Dropbox Paper.
Unfortunately, the majority of them refused to help. The signup flow makes them think they have to enter a trial using a credit card number, in order to collaborate with me.
This flow here shows a typical experience
- davehkExplorer | Level 3
Sure. here's the flow
- davehkExplorer | Level 3
how would I like the process to be simplified?
Make it a single-click for an invited person to pass through your authentication and land on my doc.
1. receive the email
2. open the email and read it
3. click on the link to the document <= this
4. land in the document, ready to edit or view as the case may be.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!