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Forum Discussion
Really Annoyed
3 months agoExplorer | Level 3
Charged an annual fee twice, what can I do?
My husband has two very old and unused dropbox basic accounts which should be free. Recently he has been charged an annual fee for both despite not having used one account for a long time. I am reach...
Really Annoyed
Explorer | Level 3
Hi I just completed Dropbox Support request but no ticket number came up. Am I correct in assuming it has gone to the email address that is inactive and we are unable to access?
Really Annoyed
3 months agoExplorer | Level 3
I has just submitted another request using my email. Ticket #24213167.
- Megan3 months agoDropbox Staff
Awesome, thanks for that Really Annoyed!
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