Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Megan
Community Moderator @ Dropbox
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Walter
Community Moderator @ Dropbox
dropbox.com/support
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Sure - do you have our email on file ?
Simon
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I have the same problem!
it works for some minutes, then all of a sudden it hangs for a few seconds and then I can‘t access Dropbox folders in the files app unless I reboot the iPad. This is really frustrating because it renders Dropbox useless for professional use.
I have been having this issue for the last 6 months. Has there been a solution to it? I’m desparately looking for other solutions as I daily use the ipad and dropbox for work and this makes it super frustrating.
Add me as another having the problem with iPad Files app locking up when accessing Dropbox. This was bad under ios14 and has become unusable in ios15. I've ended up moving files to icloud storage so I can get work done. That as well as Box and Google Drive seem to work fine. Only Dropbox is exhibiting this. There is also no problem using the Dropbox app to get to the files, only when accessing Dropbox through the File app, I consistently get lockups.
I've been having this problems for months and months as well, it's extremely annoying. I'm on an iPad Pro 12" running latest iOS, but the issue started even on iOS 14. It's very frustrating and I might soon consider moving away from Dropbox, for which I have an expensive paid plan if nothing is done to resolve this issue. To me it happens with both Dropbox from the Files app, as well as the "Files" app as an integrated API called in other apps, such as GoodNotes.
Hi there!
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