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Forum Discussion
Dropbox unstable in iPad OS Files App.
The problem I have is that Dropbox seems to crash when running on an iPAD via the apple files app. If I open an application that uses the files app, such as Pages or Final Draft, when saving to the D...
We recently upgraded the syncing experience between the Files and Dropbox and it should be more reliable now. Ensure that your Dropbox app is upgraded to receive the full benefits of this experience!
Walter
Dropbox Staff
Dropbox StaffHey VinceM50, sorry to hear you're having issues with this.
Could you please try disabling Dropbox as a location from your Files app and re-enabling it again after rebooting your device?
If this doesn't help improve matters, you can also try uninstalling the mobile app from your iPad and installing it anew.
Let me know how it goes.
Could you please try disabling Dropbox as a location from your Files app and re-enabling it again after rebooting your device?
If this doesn't help improve matters, you can also try uninstalling the mobile app from your iPad and installing it anew.
Let me know how it goes.
Its been over a year and nothing changed? How much more 'looking into it' can be done?
I am getting a bit tired of ending up in this forums just to discover that i am not alone and absolutely nothing is done about the problems this service has.
- Once dropbox has stopped functioning, the only way to resolve this problem is to reboot the iPad it’s obviously restarts the dropbox Demon similar to going into Windows and stopping and starting services unfortunately cannot stop and start services on an iPad or phone so the only resolution once dropbox has locked up is to restart the device
Hello Walter,
I tried as you suggested, both removing the link from the files app and rebooting, and removing the app. Same problem.
It will crash, I won’t be able to access Dropbox from the files app for a few minutes, then it works again.
Guessing this problem is not wide spread enough, can anyone assist? I did email drop box directly, guess I'll wait to see what they say.
