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Forum Discussion
persprof
2 years agoExplorer | Level 4
Dropbox changing settings and files created in Word.
When I save or put Word files in Dropbox, when I go back to work on them, I am getting the message that they are Read Only, even though that's not my setting in Word. I then can't save the work that...
Jay
Dropbox Staff
HI persprof, I can see that the file is located in the Dropbox cache folder, which isn't meant to be the place to open, edit or save files. Most likely, you're trying to edit a cache copy, hence all the permission issues.
Could you try locating the real file in your Dropbox folder and try editing it from there instead?
persprof
2 years agoExplorer | Level 4
Hi Jay,
I hope you're feeling patient, because this gets complicated. ;). The problem is that sometimes I can go into the real file and open the doc and edit. But sometimes when I try to do this, I am told that the real file (original file I was working on) is "Read only," and it won't allow me to make edits. Other time, the caching to old.files happens while I've still got the Word doc open (just haven't worked on it for awhile), and when I go back, I can't save or do any editing because it's become Read Only. I know it would be easier to diagnose if it happened all the time in a consistent way, but it doesn't.
THanks!
- Jay2 years agoDropbox Staff
Could you clarify exactly how you 'open' the file?
Are you going into Recents in Finder, and you opening it directly from the Dropbox folder, or by opening Word and navigating to the file?
- persprof2 years agoExplorer | Level 4
I don't go to Recents in Dropbox, but I do go to the folder for a document and double-click to open it from there.
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