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sherronnebattle's avatar
sherronnebattle
Explorer | Level 3
4 years ago

Change settings so my downloads are NOT put in Dropbox

Hello, I have a new MacBook Pro and a Cameo Silhouette.  I've noticed that whenever I download files for my Silhouette they are automatically placed with my Dropbox files.  How do I keep this from happening?  I use the free version of Dropbox for a project I'm working on and want to keep work and personal files separate.

Thanks in advance for your help.

SB

  • Daphne's avatar
    Daphne
    4 years ago
    Thanks for the additional info there sherronnebattle.

    It does sound like you have the Dropbox app installed on your computer, which will be syncing files in a local folder called "Dropbox".

    However, it sounds like you might have the computer backup feature enabled to sync your Downloads folder.

    Can you please follow the steps towards the bottom of this article to disable the backup and let me know if that does the trick?
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    Hi there sherronnebattle, thanks for checking in with us. 

    If you're downloading these files from the website, could it be that your browser is set to download files directly to the Dropbox folder?

    Do you get the same behavior if you do this from another browser?

    Have a look and let me know what you find, cheers!
    • sherronnebattle's avatar
      sherronnebattle
      Explorer | Level 3

      Hi Lusil ,

      I have no clue.  How do I find out?  I contacted Silhouette America and here's the response I got from them:

      When purchasing files, they should automatically download to your library in the software.  If you wish to download them to your computer, you may click the Download Now button on the checkout page of the Design Store.  Furthermore, I would contact Dropbox directly for more information on moving information from there system, to your computer directly.

       

      Thanks for responding to me Lusil .

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        When you download files from the Dropbox website, they are saved to the default location the browser has set to add files to.

        Are you able to access another browser remotely?

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