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Forum Discussion
Can't delete a Backup that doesn't show up.
I'm on Mac and dropbox.com/backups says I have a 1.2gb backup taking up space. Well, I go to delete it, and it opens the Dropbox backups beta window. It doesn't show up, it didn't when I accessed it first, which is why I went to my browser in the first place. But it says it's been deleted, so great. I go back into Dropbox and, even after waiting, I still have that 1.2gb backup. I still have access to this laptop and don't want to unsync the rest. How am I supposed to delete it without completely unsyncing my Dropbox?
- Megan
Dropbox Staff
Hey novabun, let's jump right into this!
Just to make sure we're on the same page here: did you try to delete your Backup using your desktop app, or your Backup page online?
You should be able to remove the feature from there, by clicking the three dots. Also, if you have access to the device you can also use these steps.
They would disable the feature, not the entire Dropbox folder. Can you check?
Keep me posted, and we'll take it from there!
