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Forum Discussion
I can't delete my backup files to free up space; the backup folder isn't visible.
I currently have a Dropbox account with the free basic plan.
For a few days I have been receiving notifications because the storage space has run out. In truth my uploads are only 250Mb in size.
I remember that last week, by mistake, I started the backup of a GARMIN device which failed. However, the files loaded during this backup have filled the available space.
Now I would like to delete all those GARMIN files but I cannot select and delete them because the folder is not visible and selectable. The only way to see those files is in the "recent" view.
Please can someone help me?
Hi uccio! Welcome aboard our Community.
Do you mean that your backup files can’t be deleted from your Backups page online?
If yes, can you send me a screenshot of what you see exactly?
Give me a nudge, when you’re ready.
- Nancy
Dropbox Staff
Hi uccio! Welcome aboard our Community.
Do you mean that your backup files can’t be deleted from your Backups page online?
If yes, can you send me a screenshot of what you see exactly?
Give me a nudge, when you’re ready.
I didn't know the path to get to the back-up page. thanks to the link you sent me I was able to solve my problem. thanks
What is the path so that I can control my back-ups in the future?
- Rich
Super User II
uccio wrote:
What is the path so that I can control my back-ups in the future?
There is no path for it. The Backups section isn't available within the folder structure of your account. It's only managed through the page that Nancy linked to. You can also access it through the menu in the upper-right corner of the page when you're signed in to Dropbox.com.
