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Forum Discussion
lulu_optics
2 years agoExplorer | Level 3
can not copy many files from share links even if I have a plus account
I have a plus account, and I want to copy the files from others' shared link, but the website said there were too many files to save to dropbox and refused to let me copy them. In fact, there are mor...
Megan
Dropbox Staff
Hey lulu_optics, sorry to jump in here!
Have you tried breaking them into smaller bunches? Can you it a go, and let me know how it goes?
lulu_optics
2 years agoExplorer | Level 3
I don't know how to break them into smaller bunches. The link is shared by others and the files are fixed. Please tell me how I need do to break them into smaller bunches.
- Megan2 years agoDropbox Staff
Hi lulu_optics, do you have the option to choose which files to copy, instead of copying the entire folder?
Can you send me some screenshots of the steps you follow on your end, and the error message you get?
- lulu_optics2 years agoExplorer | Level 3
Hi, I don't have the option to choose which files to copy. Next is the screenshot about the mistake.
- Walter2 years agoDropbox Staff
Hey lulu_optics, sorry to jump in here.
I'm afraid that when accessing a shared link there are no check boxes to select multiple files. You either need to download the entire folder, if it's not too large, or download the files individually.
Alternatively, you can add the folder to your own account (if you're signed in and have the space) and then you'd be able to select multiple files as normal).
I hope this clears things up!
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