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783 TopicsâYour plan and billing information are managed externally"; I can't upgrade via Google Play.
I urgently need to upgrade my plan because I am out pf storage, but this "Your plan and billing information are managed externally" is the message I receive when I try to upgrade. I have found which of my google accounts my subscription is connected to in the Google play store, but there I am only able to unsubscribe or resubscribe from my existing plan. The button to "manage" my subscription there only gives me the option to change my payment method. I literally am willing to give you (Dropbox) more money in the form of upgrading so it's extremely infuriating to not be able to. I am considering switching to a different cloud storage host other than Dropbox if I cannot get this fixed before April 2nd (when my subscription supposedly renews). Please advise.43Views0likes6CommentsIf I upgrade and later on downgrade, do I keep my referral space?
I was thinking of upgrading to Dropbox Plus. 2TB seems like a good amount of space! However, if the price goes up a lot, would I then be able to downgrade back to basic and keep my referral space? I have 8GB built up over the years and I assume I'd lose that.24Views0likes3CommentsWhere can I find pricing info for the "Extended version history" option?
I'm now on a free account, but wondering what the total cost would be if I upgrade to Plus and add the one year extended version history option to my account? I can't seem to find the pricing for the extended version history.72Views0likes7CommentsThe Photos page on the website is very slow, why?
Hi everyone, My name is Benoit, and I have been a Dropbox user since 2016. For me, my entire life is in Dropbox, and it is very important for me to have access to your solution. However, I have a small issue when trying to view my photos on the website (https://www.dropbox.com/photos). It is very difficult to find a specific photo, and the page loads very slowly! For example, when I try to find a picture from year, the page takes a long time to load. I set the filter to the year 2022, and it takes 4 to 5 minutes to display all the photos from that year! I tried in different browsers like Google Chrome, Firefox, and Brave, but it's the same issue. Also, I tried in Linux Mint, Windows (10 and 11) and I've the same problem. My wife uses a different solution, like Google Photos(đ€ź), and when she wants to find a photo, it is not as slow as Dropbox and she can search for a photo by name. Why donât you have this filter in Dropbox? Best regards, Benoit50Views0likes3Comments