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Forum Discussion
Shared folders taking up all my storage - How do I get out of shared folders?
I've run out of storage and its because of others sharing folders with me. How do I get out of shared folders?
You definitely have one or more shared folders that are taking up the majority of your space. Go to your Files page and if you don't see a Members header column, click the Type or Modified column and select Members. Then look for any folder that looks like this:
If you find any, hover your cursor over the folder to make the Share button appear, then click it. From there you can remove your access to the folder and remove it from your account.
- Walter
Dropbox Staff
Welcome to our Forum stoes40toes!
From what I understand you have run out of quota (available space on your Dropbox account) and you'd like to remove your access from shared folders to free up some space.
Keep in mind that you can always see how much space you currently use on your account's plan page and in general, when your Dropbox account is over quota then only syncing stops. Nothing will be removed and syncing will resume should you bring your account under quota again. There are a few ways to do this:
1. Upgrade your account. You can take a look here for more information.
2. Increase your quota using referrals bonuses or other promotions.
3. Leave any shared folders that put you over quota by removing your access to them following the steps outlined on this page.
4. Move files that don't need to sync out of your Dropbox folder using the desktop application on a connected computer.
Hope this helps and let me know if you have any more questions about any of these.
Yes, all the advice from this forum solved my problem. Thanks to all!
- Walter
Thanks for letting us know about this stoes40toes - glad to hear you got this resolved.
Should you ever come up with any other Dropbox questions, let us know and we'll be glad to help!
Have a wonderful weekend!
I have deleted files of my own, PLUS disconnected my access from shared folders--and still my free dropbox is full. It's as though I haven't deleted anything at all (and yes, they're all still present under deleted folders.)
I am an infrequent user, don't want to add a paid account to my monthly bills, and don't have the time to chat a lot online about Dropbox features & problems. I just want to delete unused files to free up some space in my free account. But no matter how many files I delete my Dropbox account remains too full to create new files, and anything I do next requires me to upgrade to a paid account.
How do I delete files to free up space for myself to use?
- Mark
Super User II
You delete them to make enough free space.
If you are 10gb over quota, for example, deleting 100 files which total 1gb wont be enough. You need to delete enough files to reduce your quota.
www.dropbox.com/account will show you how much over quota you are
