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Forum Discussion
Shared folders taking up all my storage - How do I get out of shared folders?
I've run out of storage and its because of others sharing folders with me. How do I get out of shared folders?
You definitely have one or more shared folders that are taking up the majority of your space. Go to your Files page and if you don't see a Members header column, click the Type or Modified column and select Members. Then look for any folder that looks like this:
If you find any, hover your cursor over the folder to make the Share button appear, then click it. From there you can remove your access to the folder and remove it from your account.
Walter
Dropbox Staff
Dropbox StaffWelcome to our Forum stoes40toes!
From what I understand you have run out of quota (available space on your Dropbox account) and you'd like to remove your access from shared folders to free up some space.
Keep in mind that you can always see how much space you currently use on your account's plan page and in general, when your Dropbox account is over quota then only syncing stops. Nothing will be removed and syncing will resume should you bring your account under quota again. There are a few ways to do this:
1. Upgrade your account. You can take a look here for more information.
2. Increase your quota using referrals bonuses or other promotions.
3. Leave any shared folders that put you over quota by removing your access to them following the steps outlined on this page.
4. Move files that don't need to sync out of your Dropbox folder using the desktop application on a connected computer.
Hope this helps and let me know if you have any more questions about any of these.
Yes, all the advice from this forum solved my problem. Thanks to all!
- Walter
Thanks for letting us know about this stoes40toes - glad to hear you got this resolved.
Should you ever come up with any other Dropbox questions, let us know and we'll be glad to help!
Have a wonderful weekend!
How does one become "on the same Dropbox Business team" as other users? Apparently that's another solution to this problem...
As I understand it, the folks sharing the folder with me that is making me over quota ARE on my business team, but Dropbox doesn't seem to think so. How does it make this determination, exactly?
P.S. Why isn't dropbox part of the spell-check dictionary of this forum's spell-check feature?
- Rich
Super User II
If they're only sharing the folder with you, then you're not part of the team. You would have had to join the team through an invitation, which would merge your account into the Business account (your account would belong to the business at that point, not you).
