Re: Share link .paper

pippodona

Share link .paper don't work if you don't have the DP app. Until yesterday it works well, now I see a page with the message: "Install the app for an optimal user experience"
What can I do about?

Mark

Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it.

You can view on a computer without the app, but, on mobiles you need Dropbox.

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View solution in original post

Mark

Can you post a screenshot and exactly what you are trying to do?

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pippodona

I can't skip the page so I can't read the contents of the .paper document.

Mark

What happens if you click on 'Apri File' at the bottom?

Do you have Dropbox installed on your device?

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pippodona

"Safari cannot open the page because the address is invalid"
I don't have the app and I don't want my customers to download it to see the .paper file I shared with them

Mark

Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it.

You can view on a computer without the app, but, on mobiles you need Dropbox.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

pippodona

I'm really saddened. It worked fine before yesterday. Thank You so much!