Create, upload, and share
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Share link .paper don't work if you don't have the DP app. Until yesterday it works well, now I see a page with the message: "Install the app for an optimal user experience"
What can I do about?
Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it.
You can view on a computer without the app, but, on mobiles you need Dropbox.
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Can you post a screenshot and exactly what you are trying to do?
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I can't skip the page so I can't read the contents of the .paper document.
What happens if you click on 'Apri File' at the bottom?
Do you have Dropbox installed on your device?
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Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
"Safari cannot open the page because the address is invalid"
I don't have the app and I don't want my customers to download it to see the .paper file I shared with them
Unfortunately as the messages on screen say on a mobile device you have to have the Dropbox app to view it.
You can view on a computer without the app, but, on mobiles you need Dropbox.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
I'm really saddened. It worked fine before yesterday. Thank You so much!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!