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Paper keeps going offline and online, interrupting work

Paper keeps going offline and online, interrupting work

Julie37
New member | Level 2

When I am typing in dropbox paper, I am constantly interrupted by pop ups says I am offline and then online again and then offline again and it goes on.  When it tells me I am offline, I can't type anymore for a few seconds until it goes online again and sometimes it throws me to a different section of the document than where I was typing.  It makes typing in dropbox paper very frustrating.  Any ways to stop this?  Thanks!

1 Reply 1

Jay
Dropbox Staff

Hi @Julie37, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Have you tried switching browsers to see if this helps?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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