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Julie37's avatar
Julie37
New member | Level 2
2 years ago

Paper keeps going offline and online, interrupting work

When I am typing in dropbox paper, I am constantly interrupted by pop ups says I am offline and then online again and then offline again and it goes on.  When it tells me I am offline, I can't type a...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Julie37, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Have you tried switching browsers to see if this helps?

 

This will help me to assist further!

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