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Forum Discussion
Online-only and available offline file options do not appear
Hello
I'm getting different online offline file options from other colleagues on a shared company account. I get the option to make a file offline, but then I'm unable to get an option to return file to online? When I go preferences under Sync on my account settings, there seems to be a missing top section in the panel which my other colleagues have also, not sure if this is the issue? If so how can I get access to this missing section in my preferences?
Thanks
Thank you - I reinstalled and now have the options of online/offline for each file.
I think I didn't click on the option for dropbox accessibility on the previous installation šš
- Rich
Super User II
Can you provide screenshots showing the areas you're referring to (be sure to mask any private information)? Also, what operating system and Dropbox version are you running?
Hi Rich
Thanks for your reply, my operating system is Ventura 13.0 the dropbox version is v180.4.4912
Attached screen shots showing how my Sync preferences panel looks compared to my colleagues.
Mine is missing the 'storage of new files section'.
My ScreenColleagues Screen
ā
Also screenshots showing how I don't have the option of right clicking a file to turn back onto online only after activating 'make available online'
Beforeā
After
Thanks šāā
ā
