You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
dwtcd
8 months agoExplorer | Level 4
New files sync as 'online-only' and not as 'available offline' on my Mac
I’m possibly being a bit dumb and missing something obvious here, but I’m having a syncing problem here. When I add a file to the dropbox app on my iphone, I can see that the file namd appears in the dropbox app on my mac, but it doesn’t fully sync. Instead a small icon of a cloud appears, which I have to click on in order for the file to sync. Previously, I never had to do that and files would just automatically sync. Is there something I can do to activate auto-sync and to stop having to click the little cloud icon to make it happen for every file?
Hey dwtcd, thanks for posting to the Dropbox Community today!
This is actually how new files sync to your computer by default, but you can change this setting in your Dropbox preferences.
If you go to the preferences and then to the "sync" tab, you should see an option to change how new files sync to your computer by default.
Let me know how it goes.
- HannahDropbox Staff
Hey dwtcd, thanks for posting to the Dropbox Community today!
This is actually how new files sync to your computer by default, but you can change this setting in your Dropbox preferences.
If you go to the preferences and then to the "sync" tab, you should see an option to change how new files sync to your computer by default.
Let me know how it goes.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!