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Forum Discussion
Online-only and available offline missing on Windows 10.
Hello,
I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. ...
LynnDbx
Dropbox Engineer
Dropbox EngineerHi,
We on the engineering team have taken a closer look at your experience and have identified an issue that is preventing these menus from showing up for you. We're working on a solution now. Thank you for reporting this issue!
Ok. Well that sounds promising. So, I assume there's going to be a quick solution, or more of a longer term solution? Well, in any event, thanks for jumping in. Hope yo hear more from you, soon. -Ken
- LynnDbx
We believe we have resolved the issue. Could you try again and let us know if you see the "online-only" option now?
Yep. Works now! And when I select on-line only, the green checkmark goes away and when I change it back to "off-line", the green checkmark re-appears, as expected. Thanks for the quick turn around.
--Ken
Hi Lynn,
I am experiencing the same issue as the original poster, but all the context menu for Dropbox files has disappeared. I have tried the same steps, as well. I do use OneDrive with our work 365 subscription, and in the RegEditor, I see multiple entries. I've renamed them all, but some still show up as primary. How can I move the Dropbox ones to primary or is there another issue I should be looking for? I, too, have been reading all the posts. This only happened since the last update, I believe. Thank you in advance for any advice you might provide.
