We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
skverskk
4 months agoExplorer | Level 3
Online-only and available offline missing on Windows 10.
Hello,
I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. ...
Megan
Dropbox Staff
Hey skverskk, welcome to our Community!
One more thing that you might want to check is this post from our Community manager.
If this doesn't help the situation at all, let me know and we'll have a closer look into this.
Thanks!
skverskk
4 months agoExplorer | Level 3
Hi Megan,
Thanks for the rcesponse. I've already tried the Registry Edit that the Community Manager alluded to in the post. In fact, that was one of the first things I tried. I'm pretty sure I've read multiple posts and suggestions throughout the Community Forum. I'm at the end of my line. Google Drive, presently, works for me. I initially un-installed it, thinking it might be clashing with Dropbox, but made no difference. So, I gave Dropbox it my best shot and it just doesn't seem to want to work in my environment. Thanks again for your response.
-Ken
- LynnDbx4 months agoDropbox Engineer
Hi,
We on the engineering team have taken a closer look at your experience and have identified an issue that is preventing these menus from showing up for you. We're working on a solution now. Thank you for reporting this issue!
- skverskk4 months agoExplorer | Level 3
Ok. Well that sounds promising. So, I assume there's going to be a quick solution, or more of a longer term solution? Well, in any event, thanks for jumping in. Hope yo hear more from you, soon. -Ken
- LynnDbx3 months agoDropbox Engineer
We believe we have resolved the issue. Could you try again and let us know if you see the "online-only" option now?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!