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Forum Discussion
skverskk
4 months agoExplorer | Level 3
Online-only and available offline missing on Windows 10.
Hello,
I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. ...
radical_exponent
Dropbox Engineer
Hi skverskk,
One way this can happen is if you have "Dropbox system extension" toggled off in the settings view on dropbox.com
skverskk
4 months agoExplorer | Level 3
Hi,
As mentioned in my post, File Extensions is set to the "On" position in my dropbox.com settings. I believe I've tried all sorts of different scenarios with no resolution. Looks like Dropbox is not going to work for me. I could use Selective Sync, but that's not really what I'm looking to achieve. Thank you for your reply.
- Megan4 months agoDropbox Staff
Hey skverskk, welcome to our Community!
One more thing that you might want to check is this post from our Community manager.
If this doesn't help the situation at all, let me know and we'll have a closer look into this.
Thanks!
- skverskk4 months agoExplorer | Level 3
Hi Megan,
Thanks for the rcesponse. I've already tried the Registry Edit that the Community Manager alluded to in the post. In fact, that was one of the first things I tried. I'm pretty sure I've read multiple posts and suggestions throughout the Community Forum. I'm at the end of my line. Google Drive, presently, works for me. I initially un-installed it, thinking it might be clashing with Dropbox, but made no difference. So, I gave Dropbox it my best shot and it just doesn't seem to want to work in my environment. Thanks again for your response.
-Ken
- LynnDbx4 months agoDropbox Engineer
Hi,
We on the engineering team have taken a closer look at your experience and have identified an issue that is preventing these menus from showing up for you. We're working on a solution now. Thank you for reporting this issue!
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