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Forum Discussion
skverskk
4 months agoExplorer | Level 3
Online-only and available offline missing on Windows 10.
Hello,
I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. i've rebooted my PC. I even uninstalled Google Drive app, just to make sure Dropbox was the only cloud app on my computer. But, still cannot get the "online-only" to appear in the Dropbox App when I right click the mouse. And ves, there are 7 other Dropbox selections available, but no online-only selection. I've even downloaded a newer beta version, but that still made no duiference. So presently I have version 204.4.5420 installed on my Windows 10 Lenovo laptop with 16 gig ram and 256 HD. I also have the "Default Browser Context Menu" set to the ON position in the dropbox.com settings menu. I cannot think of any other possibility as to why I cannot get the "ONLINE-ONLY" to show up in the context menu. And, of course, since this is my own Lenovo laptopm I am the only person who has Admin privileges. I'd certainly appreciate any assistance in this matter. i do consider mysrelf fairly tech savvy and am a software developer, but I can't think of anything else I failed to do.
Thank you,
- radical_exponentDropbox Engineer
Hi skverskk,
One way this can happen is if you have "Dropbox system extension" toggled off in the settings view on dropbox.com
- skverskkExplorer | Level 3
Hi,
As mentioned in my post, File Extensions is set to the "On" position in my dropbox.com settings. I believe I've tried all sorts of different scenarios with no resolution. Looks like Dropbox is not going to work for me. I could use Selective Sync, but that's not really what I'm looking to achieve. Thank you for your reply.
- MeganDropbox Staff
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