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beyon's avatar
beyon
Explorer | Level 3
11 months ago

No "Make available offline" option for my files

hi everyone

 

I used dropbox at work and now got it for me privately. 

But I do not see the option "make available offline". I already reinstalled the app, but it still diesn't work.

I'm on mac ventura.

Does anyone have an suggestions? 🙂

Desktop
desktop app
Dropbox Plus
Mac OS
Sync and upload
Syncing
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Sorry to hear about this, beyon.

     

    Can you send us a screenshot of the options you do see, when you right click on a file in your Dropbox folder?

     

    Also, what's the sync status and version of the Dropbox app on your computer?

     

    Hover over your Dropbox icon to see this info.

     

    Thanks!

    • beyon's avatar
      beyon
      Explorer | Level 3
      11 months ago

      Hi, thanks for your fast reply!

       

      Sure! Here's a screenshot.

      It states that it is up to date.

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Thanks for the screenshot, beyon!

         

        Does syncing work otherwise? If you add a file to your Dropbox folder, does it sync to your account on dropbox.com?

         

        Also, what's the location of your Dropbox folder? Is it in your User folder or in ~/Library/CloudStorage?

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