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Forum Discussion
BG Mahesh
2 years agoExplorer | Level 3
Migrating from Mac to Mac using Migration Tool
Greetings, MacBook Pro (old machine): OS 12.6.5 MacBook Air (new machine): OS 13.3.1 1. I have been using Dropbox to backup my files on my MacBook Pro, all my files are online and only the o...
BG Mahesh
Explorer | Level 3
The migration failed after many hours. Not sure why
Anyway, on the old machine if I want to activate backup again, I need to go to Preferences, Backups, Manage Backup and activate backup again?
BG Mahesh
2 years agoExplorer | Level 3
On the new Mac, since Dropbox app is still there, is it best I
1. uninstall Dropbox on my new Mac
2. Install Dropbox on new Mac
3. And will the files get restored to new Mac automatically or do I need to do something special in Dropbox->Preferences?
- fssbob2 years agoCollaborator | Level 10
Jay It's not possible to exclude the Dropbox folder from the Apple migration process. Prior to the CloudStorage change this wasn't a problem--Dropbox would just reindex the folder on the new Mac.
Given that it's not possible to exclude the folder from the Apple migration process, what is your guidance?
(And are you certain there will be a permissions issue, given that it's an Apple process that presumably knows about duplicating permissions properly?)
If you can't use the standard Apple process because of Dropbox, this is potentially a HUGE issue for Mac owners.
Thanks.
- fssbob2 years agoCollaborator | Level 10
Jay, Thanks--that's good advice for now. But can I ask you to escalate this issue to Dropbox Development to see if they can make things easier for Mac users with large Dropbox folders. It would be great if Dropbox could adjust its setup process to once again support the way it used to work: If there's already a Dropbox folder there, the setup process checks with the user, and then syncs that folder to the user's Dropbox account.
- Jay2 years agoDropbox Staff
Hi BG Mahesh, if you want to reactivate the backup feature on the old machine, you can do so in the Preferences. Installing the app on the new Mac will sync any files from this page onto the new Mac. Bear in mind that the computer backup files from the old machine won't appear on the new machine.
fssbob, we do recommend not migrating the Dropbox folder to the new computer, if it's possible to exclude it during the process, to prevent any permissions issues.
- BG Mahesh2 years agoExplorer | Level 3
I figured this a bit late, I may sound dumb, so be it - backup and sync are different
All I care about is syncing files.
- On my new Mac, I uninstalled Dropbox
- Installed dropbox, logged in
- All files got downloaded to my new Mac
- The only thing I don't like is that the Dropbox location is hardcoded now to /users/myname/Library/CloudStorage/Dropbox - and I cannot find this Dropbox folder easily in Mac Finder, it seems to be hidden. The only way I can reach this folder is by searching for a folder inside Dropbox.
- Jay2 years agoDropbox Staff
fssbob, as you can't exclude folders during the migration, the safest option to prevent permission and syncing issues would be, on the old machine, to disable any computer backup, sign out of the Dropbox desktop application, delete the Dropbox folder, and then progress with migration to the new machine.
When you then sign in on the new device, the files would resync from the Dropbox site.
- Jay2 years agoDropbox Staff
Thanks, we appreciate any feedback on how to improve the Dropbox service, and we take all comments into consideration.
- Walter2 years agoDropbox Staff
Hey BG Mahesh, are you still having issues with this?
If so, could you try these steps to reset your computer's OS folder and let us know if they helped?
- Click the Dropbox icon in your menu bar.
- Click your profile picture or initials.
- Click Preferences.
- Click the Accounts tab.
- Press the Option key (on Mac) and at the same time click the Reset OS folders locations button.
- Click Continue to proceed.
Thanks!
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