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Forum Discussion
Migrating to office 365 Sharepoint
Hi
I'm helping a charity set up their Office 365
When I try and sync Dropbox with their email & PW
I get. "Please sign in with a work account."
They tell me the details I have are the primary log in and
I'm trying to migrate as admin in office
pagnix wrote:
The tell me it's Dropbox Plus plan
The Plus plan is not a Dropbox Business plan. It's a personal plan (meant for one person) and not considered a "business" account, even if they're using it for business purposes. Judging by the message you received about signing in with a work account, I'd guess that the Microsoft Migration service only works with Dropbox Business accounts.
- Megan
Dropbox Staff
Hi pagnix, let's jump into this!
Can you send me a screenshot of the precise error you get on your end, in order for me to have visual?
Also, which Dropbox subscription are they on? Do they also have an Office 365 subscription?
Keep me posted, and we'll take it from there!
Hi
They are all paid up
I have acess to 365 and their Dropbox
so I know the passwords and user names are correct
but just get this
