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I get the message that my files might contain phishing content

I get the message that my files might contain phishing content

Xanthocletes
Explorer | Level 4

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"

Relevant Facts:

1) File does not contain phishing content.

2) I haven't used dropbox for about a year, so I'm not over any limits.

3) File is legal content, legally obtained.

4) File is 22 MB.

 

No customer support except for paid subscriptions.

So I guess this is why I don't use dropbox.....

183 Replies 183

izolirband
New member | Level 2

Sure, thanks

Nancy
Dropbox Staff

You're all set, @izolirband! Please reply back to my email, when you can.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Dandy4
New member | Level 2

I am trying to share a pdf containing my CV why is it this hard to do that. It's nothing but text.

 

Mark
Super User II

It could be another file or folder you've previously shared. 

 

The only way to fix is via support at www.dropbox.com/support.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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andrea_
Explorer | Level 4

Hello Nancy, I have the same problem. When I try to create a link to share any of my files on dropbox, I get the error message "We’ve interrupted your sharing activity because your files might contain phishing content." — can you assist me with this?

 

Thank you in advance.

Andrea

Megan
Dropbox Staff

Hey @andrea_, I'm here to help!

 

Would you mind if I was to open a ticket for you, in order for us to have a closer look into this?

 

Let me know! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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andrea_
Explorer | Level 4

Not at all! Thank you, Megan!

Megan
Dropbox Staff

I just sent you an email, @andrea_!

 

I'll see you there, cheers! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Mats W
New member | Level 2

Please solve this Issue for me also!

/Mats

Megan
Dropbox Staff

Hi @Mats W, I'd be happy to! 

 

You've got a new :envelope:!

 

Reply back to me, and we'll take it from there. Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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