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Xanthocletes's avatar
Xanthocletes
Explorer | Level 4
2 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing conte...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Xanthocletes, thanks for bringing this to our attention.

 

Could you clarify what type of files you're trying to share?

 

Do you have any other shared links or files on the account that could be triggering this message?

 

This will help me to assist further!

  • Xanthocletes's avatar
    Xanthocletes
    Explorer | Level 4
    2 years ago

    These are large PDFs, up to 20-30 MB.

  • Xanthocletes's avatar
    Xanthocletes
    Explorer | Level 4
    2 years ago

    And no, I just tried one of them and that was enough to trigger the error.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

    • Xanthocletes's avatar
      Xanthocletes
      Explorer | Level 4
      2 years ago

      Sure, go right ahead.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks, I've sent you an email, please could you reply to it as soon as possible!

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