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I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"
Relevant Facts:
1) File does not contain phishing content.
2) I haven't used dropbox for about a year, so I'm not over any limits.
3) File is legal content, legally obtained.
4) File is 22 MB.
No customer support except for paid subscriptions.
So I guess this is why I don't use dropbox.....
Yes, of course
Thanks, @jgmason! I just emailed you, so we'll continue there. 🙂
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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How do I get this resolved so that i can continue sharing files with Dropbox?
Thanks for reaching out to the Dropbox Community, @rshc22.
Can we send you an email, so we can take a more detailed look into this?
Let me know!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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i am same issue on my side. my files don't cantains anything that can harm any user. don't know why this is happening.
Hey @jackdavid09, thanks for your reply on this thread.
Are you having this issue with links you created in the account you're reaching out from or a different account?
Can you send us a screenshot of the error, please?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Yes please. [removed per the Dropbox Community Guidelines]
Thanks, @rshc22, I just emailed you, so I'll see you there.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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hello dear, sorry for late response. at this time i've deleted my files from dropbox.. thats why i am not facing this issue right now. 😅 .. thank you so much for your support. also sorry for late response , (i was busy)..
Hi Walter,
I'm getting the message "We’ve interrupted your sharing activity because your files might contain phishing content." when trying to share a pdf. The file is 32MB and works on any pdf viewer. Could you help me to share this pdf?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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