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Forum Discussion
How do I permanently stop a huge sync?
I accidentally started an enormous sync to my iMac (10k + files urk) that I can't seem to stop. My only option appears to be to pause it. I don't want all this data to be sync'ed to my computer at all so how do I make this thing stop permanently? It's gobbling up bandwidth and my data and after a day of syncing, has still not finished the job.
Many thanks in advance.
- Nancy
Dropbox Staff
Hi GadgetGrrl, and Happy New Year!
If you check the top part of your screen, where your clock settings are showing, can you see a small Dropbox icon? If yes, please click on it and then, hover over the syncing status showing at the bottom of the window.
Do you see an option to pause syncing there perhaps?
Let me know.
Hi Nancy - thanks for your quick response. Yes, I can see the pause option with the following choices - 30 minutes, one hour, tomorrow, or indefinitely.
Cheers
- Hannah
Hey GadgetGrrl, sorry to jump in here.
If you accidentally moved files into your Dropbox folder and you don't want them to sync to your Dropbox, you can just select and move them out of the Dropbox folder, to stop them from syncing.
Hi - I am having the same issue whereby I accidentally clicked the "cloud" icon on my Apple computer and now the entire folder and subfolder are syncing and I can't stop it. This folder has literally dozens of GBs within it so I want to STOP the sync not just pause it — because I need to sync other things. What to do???
Please give us the option of hard canceling out of synching as it is an enormous time waster on those rare occasions users accidentally synch a top-level folder.
I'm losing hours out of my day as Dropbox re-indexes and downloads my old folder system.
I'm having a similar issue. I added a folder to Dropbox on my desktop Mac that defaulted to syncing to my laptop. I unchecked the folder from Dropbox on my laptop, but it didn't stop the sync. I then actually deleted the folder from Dropbox online and on my Mac desktop, and it's still trying to sync 100,000 files that no longer exist. Ugh. I'm sure I'm going to run out of disk space on my laptop, and meanwhile new files that I'd like to sync to online Dropbox and my desktop Mac and from my laptop and access from my phone and iPad are not showing up because I guess they are lost in the cue behind these other 100,000 files.
I signed out and back in, and after it indexed all my files it no longer was trying to sync the deleted files.
