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Forum Discussion

GadgetGrrl's avatar
GadgetGrrl
Explorer | Level 4
2 years ago

How do I permanently stop a huge sync?

I accidentally started an enormous sync to my iMac (10k + files urk) that I can't seem to stop.  My only option appears to be to pause it.  I don't want all this data to be sync'ed to my computer at ...
Desktop
Mac
Sync
TomMunch's avatar
TomMunch
Helpful | Level 6
2 months ago

I'm having a similar issue. I added a folder to Dropbox on my desktop Mac that defaulted to syncing to my laptop. I unchecked the folder from Dropbox on my laptop, but it didn't stop the sync. I then actually deleted the folder from Dropbox online and on my Mac desktop, and it's still trying to sync 100,000 files that no longer exist. Ugh. I'm sure I'm going to run out of disk space on my laptop, and meanwhile new files that I'd like to sync to online Dropbox and my desktop Mac and from my laptop and access from my phone and iPad are not showing up because I guess they are lost in the cue behind these other 100,000 files.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there TomMunch - sorry to hear about this.

     

    If this persists after rebooting your computer or quitting and relaunching the app, could you send us a screenshot of the app's status so that we can have a  visual too? 

    • TomMunch's avatar
      TomMunch
      Helpful | Level 6
      2 months ago

      I signed out and back in, and after it indexed all my files it no longer was trying to sync the deleted files.

      • TomMunch's avatar
        TomMunch
        Helpful | Level 6
        2 months ago

        So it says it's done syncing now, and all the files that were deleted including the folder are absent.

         

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