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Got a sharing ban, due to violating Dropbox Terms of Service???

Got a sharing ban, due to violating Dropbox Terms of Service???

Mitts
New member | Level 2

Hi,

 

I've had Dropbox for a number of years with no issues.  I've been using it intermittently.

I recently tried to share a folder of family photos (that I've shared previously (a few years ago) without issue).

 

Now I keep getting the following response: "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."

But there is no indication of which of the terms I may have violated nor any idea of how to fix it.
All attempts and searching the FAQ and the chatbot were not fruitful efforts. The app Dropbox still works on my computer and on my iPhone and I can see all my storage on the website but I'm just not able to share any files or folders.

I would greatly appreciate any assistance in resolving this issue because otherwise I am lost.

 

Much appreciated!

1 Reply 1

Mark
Super User II

You need to contact support via www.dropbox.com/support I'm afraid. Its not something you can resolve yourself. 


 


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