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Clafond177's avatar
Clafond177
New member | Level 2
5 months ago

Dropbox app on Windows gets stuck syncing every time I'm opening online-only files.

Have been using DropBox app (selective sync) for over a year with zero problems, however recently syncing has become a big issue.    Issues: When attempting to view online-only files, DropBox...
Desktop
Sync
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey lshaw22, thanks for the screenshot.

 

If you hover over the Dropbox icon in your system tray, by the computer's clock, what do you see?

lshaw22's avatar
lshaw22
Explorer | Level 4
5 months ago

If your asking if it shows if files are being sync'd (as it would if it was trying to sync my companies entire 4+TB dropbox) the answer is no. This is a problem of going into selective sync settings and it showing everything being check marked. If I clicked "update" then I'm sure it would try to sync everything to my computer. 

The last Dropbox update Version 202.4.5551 is broken. Multiple issues have been reported by myself and many other community members and it is making work very frustrating. Please request that the engineers roll back the update or provide a fix ASAP.

  • Algorithm's avatar
    Algorithm
    Explorer | Level 4
    5 months ago

    Yes I do agree with you, since recents update its totally broken couldnt find a way to fix my sync problem too

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