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RichieRich1891's avatar
RichieRich1891
Helpful | Level 5
3 years ago

Unspecified Error while opening .txt file Online Only - Windows 11 22H2

Hi Support,

 

With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Windows 10 (21h2 & 22H2), the .txt automatically download, when I open the .txt file).

 

Can this please be fixed?

 

I can only open these files, after I download the files, by making them available offline.

 

Tnx.

 

Kind regards,

 

Richie

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi RichieRich1891, sorry to hear you're having issues with this.

     

    Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

     

    Also, does this happen with all files of this file type or does it happen with others as well?

     

    Any additional information is more than welcome!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey RichieRich1891, sorry to jump in here.

         

        Does this happen with all your online-only .txt files or just specific ones?

         

        And if you try to make one of them available offline, move it out of the Dropbox folder and then back in, does that help?

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