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Forum Discussion
I don't see an option to make my files online-only on my Windows desktop app
Hello
I have just installed Dropbox v200.4.7134 on Windows 11 Pro 23H2. I have Dropbox Plus.
In the app preferences there is no Smart Sync option. My drive is smaller than my Dropbox space. I would have to go through hundreds of folders to sync what I need and to be able to view folder structures etc.
If I right click on a folder/file I can 'Make available offline' or 'Don't sync to Dropbox' - those are my only sync options
Dropbox system extension is set to ON
The Dropbox taskbar menu has a message ' please reinstall Dropbox to free up hard drive space' - I've done this and the message remains there
Hi chalizay, did you install the Dropbox desktop application with admin privileges, as you mentioned you have a company device with high security?
- Rich
Super User II
chalizay wrote:
In the app preferences there is no Smart Sync option.
There is no option in Preferences called Smart Sync. What is it that you're looking for, specifically? There is an option on the Sync tab called How do you want to store new files? which allows you to specify that newly added files are synced to your computer as Online-only, if that's what you're looking for. This doesn't affect files already in your Dropbox folder, or files you add to Dropbox on that device. Only files that are syncing down.
If I right click on a folder/file I can 'Make available offline' or 'Don't sync to Dropbox' - those are my only sync optionsThe Make available offline and Make online-only ARE the options formerly known as Smart Sync.
Thanks for your reply - seems like I have my terms muddled!
I would like to be able to see all of my files and folders but to have them all online only to begin with.
There is an option on the Sync tab called How do you want to store new files? which allows you to specify that newly added files are synced to your computer as Online-only, if that's what you're looking for.
I can't see this in my Preferences:
- Nancy
Dropbox Staff
Hope it’s OK to jump in, chalizay. You mentioned previously that you see an option to make your files available offline, but not online-only.
First off, can you try to download this app version instead?
If the option doesn’t appear after that, and your Dropbox app is up to date, I’d like a screenshot of the syncing icons you see next to your files, once you open your local Dropbox folder.
