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Forum Discussion

Mary53's avatar
Mary53
Explorer | Level 4
2 years ago

Can't find recent photographs and videos on my MacBook Pro

Out of the blue my photo and video library has disappeared from my dropbox on MacBook Pro.  I get the last three months (Aug/July/June) and nothing more.  I need to have constant access to my library...
Desktop
desktop app
Mac
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

You've mentioned that you contacted the support team via email. Have you tried asking them for further help, since they can investigate further?

Mary53's avatar
Mary53
Explorer | Level 4
2 years ago

Yes I have - Leela and I had an extensive chat on Friday and it has now been progressed to a specialised team. Thank you,.

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