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Forum Discussion
Automatic photo upload not working on Android Pixel 6
I have a Pixel 6 and the Dropbox app won't upload photos taken on my phone. Things I've tried:
1) Toggling photo backup off and on (several times)
2) Purging the app cache, forcing a re-login...
Thanks for the replies! I continued to troubleshoot this on my own and it turns out the culprit was the Background Restrictions setting under Camera Uploads. It was set to "Yes", so that was stopping the uploads from occuring. I didn't change this setting, nor did my wife on her phone, so I'm wondering if a recent Dropbox update changed this? Now that I changed it to "No" and approved the background usage, everything is working like it did before.
Thanks for the replies! I continued to troubleshoot this on my own and it turns out the culprit was the Background Restrictions setting under Camera Uploads. It was set to "Yes", so that was stopping the uploads from occuring. I didn't change this setting, nor did my wife on her phone, so I'm wondering if a recent Dropbox update changed this? Now that I changed it to "No" and approved the background usage, everything is working like it did before.
- Unfortunately that doesn't work for me. Been having this problem for years. Drives me nuts. I have to login to Dropbox in order to see an upload on my PC. Help
- Megan
Dropbox Staff
Hi CaptainDave, let's jump right into this!
Can you explain and provide me with some more info in regards to this?
What are the steps you follow on your end to get to that point?
Let me know more, and we'll take it from there.
When I take a picture I have to go into dropbox app in order for it to push my picture to dropbox. All my settings appear to be correct. It's been happening on my last 4 phones. I have pixel 10XL and latest android and app software. Thanks
