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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
I got the same problem.
Walter
Dropbox Staff
Dropbox StaffThanks for the additional information Guntis1111 and sorry to hear you're also having issues with this ulba
Following the update where the Dropbox folder was moved to ~/Library/CloudStorage, Spotlight sometimes does not re-index the folder until after it is opened for the first time. You can simply open the Dropbox folder in Finder (it should be under Locations in the left sidebar), allow a little time for indexing to take place then retry the Spotlight search.
Another reason is that the Spotlight index may need to be rebuilt, carry out the steps in this article. Note that the article mentions the Documents folder but you need to use the Dropbox folder instead.
If none of the above steps help, please let us know and we can investigate further.
Hi!
For me too, this bouth things didn't help.
I think that problem are not in indexes becouse folder is found, but it just didn't open form spotlight.
Please fix this issue!
No help. Same very annoying problem. Makes me regret going with beta!
Over the past month, Dropbox had a major upgrade in which Dropbox is now considered a drive location on macOS (not an automatic upgrade but required files to be moved temporarily). Unfortunately, the search feature in Finder folders no longer returns any results (though search does work on dropbox.com). My macOS is up to date (Ventura 13.0.1) and Dropbox application is up to date (v162.4.5419). I also restarted the computer. Does anyone have a fix, or does this need to be escalated to the Dropbox team?
- Megan
Hey dreamingenthusiast, how are you today?
Can you take a look at Walter's reply here, and let me know if this works out for you?
I'll be waiting for your update, thanks!
I did the spotlight indexing but has no change.
And I found another issue after the mac update, which is that newly downloaded files from the dropbox won't open by double clicking.
I have to right click the files and chose certain app to open.
The files that are already downloaded before the Dropbox update can be open by double clicking.
Please fix the problems.
My OS version is Ventura 13.0.1
me too
I've followed your suggestion of reindexing but it doesn't yield any results. The thing is, it does show the folder I searched for in the spotlight results but clicking on the result (to open the folder) does nothing, it won't work. Not sure it's still an indexing issue vs a dropbox bug post update.
Update: Spotlight successfully finds and opens Dropbox files and folders, just like old times. A few days ago, here's what I did:
(1) Unlink Dropbox from my computer
(2) Uninstall Dropbox (which deletes all local-only files)
(3) Reinstall Dropbox, and make all files available offline
(4) Update to the latest version of Dropbox, as prompted.
I'm running OS Ventura. I had the same problem everyone describes in this thread and tried re-indexing and all that--no luck. I have no idea why this suddenly worked.
- Maybe you upgraded to Ventura 13.1?
Hi,
i have the same problem.
I'm running MacOs Ventura 13.1 and I already tried to rebuild the index, but the issue remain.
Spotlight finds files inside dropbox folder but cannot open it.
