We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Lost Dropbox shortcut in Locations
Just installed DB 162.4.5419 on my Mbk Air M1 (Montery 12.6.1) and it created a shortcut labelled 'Dropbox' in Locations in the Finder Sidebar - NOT in favorites as previous. I gather this is to be the new system. Fair enough.
However I attempted to move this shortcut to favorites - I know, should have left it alone - and I now cannot find the original shortcut to return it to Locations in the Sidebar. I've tried doing a simple alias to the DB folder in ~/Library/CloudStorage but this doesn't work.
Anyone tell me how the original shortcut can be re-created in the 'Locations' sidebar without the appendage of 'alias' .
Thanks for any help
Thank you for your help! This remedied the problem. It is, however, a little different for Ventura users. See below:
In Ventura 13.1 go to:
- Finder Window
- Finder Settings
- Click on the "sidebar" icon
- In the "Locations" list click or unclick Cloud Storage, then click again so it is checked.
All your cloud storage locations will now show up. Dropbox should be back on there.
I think it's a combination of both the OS and DropBox.
Thanks for the links but I couldn't find anything that would help.
I downloaded the installer for 162.4.2.5419 arm64 and tried doing a reinstall. Since the installer would (should!!) see this as a new install then it should create a shortcut to: ~/Library/CloudStorage/DropBox and place that in the Finder sidebar locations section.
Unfortunately it didn't....
The only alternative is to use an uninstall app so that all vestiges of Dropbox are removed and then try a completely clean install. I have a fresh backup of the Dropbox folder so that shouldn't present any problems. Please can you let me have a link to an uninstall app for Mac.
MacOS Monterey 12.6.1 Dropbox: 162.4.2.5419 arm64
It appears impossible to remove the Dropbox folder from ~/Library/CloudStorage maybe because this folder location has greater security. Drag to the bin doesn't work and there doesn't appear to be any menu command that would override that possibly using Sudo. I'm not very good with Unix CLI do I won't go down that track.....
The fact the Dropbox folder remains there is possibly fooling the installer into thinking that a shortcut has already been created and so it skips that step in its install routine. As a result after the reinstall, there is still no shortcut in the Locations sidebar.
One for the Devs to sort out, but I doubt I'll be the last person to delete the shortcut from the locations panel in Finder sidebar, either accidentally or on purpose.
Using Ventura 13.1 on a Mac Studio (M1). The latest update to Dropbox (v164.4.7914) moved the folder and icon to 'Locations' in the Finder window sidebar. However, every restart, it's missing. I've manually set up a new shortcut there, but it disappears without fail on every system restart. Syncing, etc., works, but it becomes problematic to keep trying to locate the folder on the Mac. Seems to be an Apple silicon issue as my Intel MacBook Pro doesn't have the same issue based upon the same OS and Dropbox version, although it doesn't show the Dropbox icon?
- Megan
Dropbox Staff
Hey there, Yellowfields, I hope you're doing well!
It might sound trivial, but have you tried uninstalling, and then re-installing the app?
If you could also send me a couple of screenshots, I'd appreciate it.
Thanks a bunch!
I just lost my Dropbox icon under Locations in the sidebar too.
And as a user, I can't drag and drop Dropbox back into Locations.
But I managed to manually add it back to the sidebar under Favorites.
Open up a Finder window.
Press shift+cmd+g for "go to..."
Enter "~Library/CloudStorage"
Drag and drop the Dropbox icon to Favorites
