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Forum Discussion
Lost Dropbox shortcut in Locations
Just installed DB 162.4.5419 on my Mbk Air M1 (Montery 12.6.1) and it created a shortcut labelled 'Dropbox' in Locations in the Finder Sidebar - NOT in favorites as previous. I gather this is to be ...
Thank you for your help! This remedied the problem. It is, however, a little different for Ventura users. See below:
In Ventura 13.1 go to:
- Finder Window
- Finder Settings
- Click on the "sidebar" icon
- In the "Locations" list click or unclick Cloud Storage, then click again so it is checked.
All your cloud storage locations will now show up. Dropbox should be back on there.
I think it's a combination of both the OS and DropBox.
Thanks for the links but I couldn't find anything that would help.
I downloaded the installer for 162.4.2.5419 arm64 and tried doing a reinstall. Since the installer would (should!!) see this as a new install then it should create a shortcut to: ~/Library/CloudStorage/DropBox and place that in the Finder sidebar locations section.
Unfortunately it didn't....
The only alternative is to use an uninstall app so that all vestiges of Dropbox are removed and then try a completely clean install. I have a fresh backup of the Dropbox folder so that shouldn't present any problems. Please can you let me have a link to an uninstall app for Mac.
MacOS Monterey 12.6.1 Dropbox: 162.4.2.5419 arm64
It appears impossible to remove the Dropbox folder from ~/Library/CloudStorage maybe because this folder location has greater security. Drag to the bin doesn't work and there doesn't appear to be any menu command that would override that possibly using Sudo. I'm not very good with Unix CLI do I won't go down that track.....
The fact the Dropbox folder remains there is possibly fooling the installer into thinking that a shortcut has already been created and so it skips that step in its install routine. As a result after the reinstall, there is still no shortcut in the Locations sidebar.
One for the Devs to sort out, but I doubt I'll be the last person to delete the shortcut from the locations panel in Finder sidebar, either accidentally or on purpose.
Anyone else offer any help with this? Basically I've botched the shortcut in the Locations area of the Finder sidebar, it's now vanished and I can't recreate it. The only way I can see to do this, is via a complete delete of Dropbox - IE delete *all* relevant files - followed by a clean install. That way I should ultimately find the DropBox shortcut in the Locations area of the Finder sidebar.
Moving the Dropbox app to the Bin and then reinstalling it doesn't recreate the shortcut in Locations.
MacBook Air M1; MacOS Monterey 12.6.1 Dropbox 162.4.5419.arm64
Hi Hannah:
Thanks for the reply.Tried yet another reinstall of the Dropbox app in an attempt to recreate the sidebar Locations shortcut.I've figured out why it's impossible to recreate the shortcut in the Locations sideba even with a reinstall of the Dropbox app.Even if you attempt to completely delete all things related to Dropbox including the app and any support files, it is impossible to delete the Dropbox folder contained in ~/Library/CloudStorage When doing the reinstall of the DropBox app, it must see this Dropbox folder is already there and think the shortcut is in place. I suppose it does stop accidental or malicious removal of the Dropbox folder but I can't believe I will be the only one who accidentally removes the shortcut and finds it impossible to recreate it.One way round this would be for the installer app to ignore the existing dropbox folder and recreate the shortcut overwriting any existing one. This should cover the possibility that the user has accidentally deleted it.Does anyone know a way that a shortcut can be recreated and placed in the locations sidebar? Right now the only way I can access the Dropbox folder is via the menu bar icon.I have the same issue (Mac Mini M1, macos 12.6, dropbox app v163.4.5456). I recently followed the update procedure prompted by the dropbox app and it went through fine. I'm not sure whether Dropbox ever showed up under locations, but it doesn't now and I can't seem to get t to show up there (just like the other cloud storages listed in .../Library/CloudStorage/)
Hi Christoph H 2: I didn't think I would be the only one to experience this problem and I doubt we'll be the last.
The Dropbox team seem content to see it as a MacOS problem and wash their hands of it. It should be perfectly possible to reinstall the Dropbox app and have it recreate the link in the proper place. I doubt this would mean significant mods to the installer package to allow it to do this. When all is said and done it's the changes to the installer and positioning of the Dropbox folder that is allowing this to happen.
Alternatively a short 'make link' routine to do the same job would be OK. Either way remediation should be possible without a lot of bother.
