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Forum Discussion
Lost Dropbox shortcut in Locations
Just installed DB 162.4.5419 on my Mbk Air M1 (Montery 12.6.1) and it created a shortcut labelled 'Dropbox' in Locations in the Finder Sidebar - NOT in favorites as previous. I gather this is to be ...
Thank you for your help! This remedied the problem. It is, however, a little different for Ventura users. See below:
In Ventura 13.1 go to:
- Finder Window
- Finder Settings
- Click on the "sidebar" icon
- In the "Locations" list click or unclick Cloud Storage, then click again so it is checked.
All your cloud storage locations will now show up. Dropbox should be back on there.
Using Ventura 13.1 on a Mac Studio (M1). The latest update to Dropbox (v164.4.7914) moved the folder and icon to 'Locations' in the Finder window sidebar. However, every restart, it's missing. I've manually set up a new shortcut there, but it disappears without fail on every system restart. Syncing, etc., works, but it becomes problematic to keep trying to locate the folder on the Mac. Seems to be an Apple silicon issue as my Intel MacBook Pro doesn't have the same issue based upon the same OS and Dropbox version, although it doesn't show the Dropbox icon?
- Megan
Dropbox Staff
Hey there, Yellowfields, I hope you're doing well!
It might sound trivial, but have you tried uninstalling, and then re-installing the app?
If you could also send me a couple of screenshots, I'd appreciate it.
Thanks a bunch!
I just lost my Dropbox icon under Locations in the sidebar too.
And as a user, I can't drag and drop Dropbox back into Locations.
But I managed to manually add it back to the sidebar under Favorites.
Open up a Finder window.
Press shift+cmd+g for "go to..."
Enter "~Library/CloudStorage"
Drag and drop the Dropbox icon to Favorites
I looked into this problem again and this time, I managed to get the Dropbox folder icon back under "Locations" in the Finder sidebar.
To replicate:
- Open a Finder window
- Press CMD+, or go to Finder Preferences
- Look at Locations
- There's a bunch of stuff like "Hard disks", "External disks" etc
- You want to find "Cloud Storage"
- In my instance, the checkbox next to "Cloud Storage" shows a minus/dash, indicating not all options are checked
- I clicked on the checkbox so it becomes unchecked
- Then I checked it again so the checkbox shows a tick—not the minus/dash—so in the Mac UI language, a full tick means all options are checked, vs selected options as indicated by the minus/dash
That got Dropbox back under Locations in the Finder sidebar.
If you uncheck "Cloud Storage", you'll notice ALL cloud storage including Google Drive, is gone from Locations.
Checking brings all of them back.
@Megan, @Tacitus23 maybe you can confirm?
